STAR Diagnostics — Privacy Policy
Effective & last updated 29 July 2026

Your health details, read carefully and kept close

STAR Diagnostics processes what you enter — symptoms, health-check answers, appointment details — right on your device. Nothing is uploaded to a server unless a future feature clearly tells you so first. Tap any section below to open its full report.

Cloud upload
none by default
Diagnosis claimed
none — education only
Data sold
never
Emergency use
not intended
§01

About the application

STAR Diagnostics LTD provides diagnostic test information, educational health content, guided health checks, report organisation, appointment-request tools, and home sample-collection information.

The application is intended to support health organisation and education. It does not replace professional medical care.

§02

Information entered into the app

Depending on the features you use, you may voluntarily enter information such as:

  • Age
  • Sex
  • City
  • General health information
  • Symptoms
  • Body areas associated with symptoms
  • Health-risk answers
  • Appointment details
  • Sample-collection preferences
  • Report information
  • Messages entered into demonstration chat features

In the current version, this information is processed locally on your device for providing the selected app functionality.

STAR Diagnostics LTD does not intentionally upload this locally entered information to a company-operated server unless a future feature clearly informs you otherwise and obtains any required permission or consent.

§03

Information we do not intentionally collect

The current version does not intentionally collect:

  • Precise device location
  • Contacts
  • SMS messages
  • Call logs
  • Microphone recordings
  • Camera images
  • Personal photos
  • Advertising identifiers
  • Banking information
  • Credit or debit card information
  • Passwords for external services

The app does not sell personal or health information.

§04

Local storage

The app may store selected preferences, health-check answers, demonstration bookings, saved reports, or app progress locally on your device.

Locally stored information may be removed by:

  • Clearing the app's storage through Android settings
  • Deleting the relevant record inside the app where available
  • Uninstalling the application

Uninstalling the app normally removes its locally stored application data from the device.

§05

How information is used

Information entered into the app may be used to:

  • Display relevant app screens
  • Complete guided health checks
  • Generate general educational guidance
  • Organise reports
  • Save app preferences
  • Prepare appointment or collection requests
  • Improve navigation within the current session
  • Provide requested diagnostic-test information

Health information is not used for advertising.

§06

Medical and health information

Health-related information can be sensitive.

STAR Diagnostics LTD uses information entered into the guided health check only to provide general educational guidance and organise the information supplied by the user.

The app does not claim to diagnose, cure, prevent, or treat a disease. Results generated by the app must not be considered a confirmed medical diagnosis, clinical assessment, prescription, or treatment recommendation.

Always consult a qualified healthcare professional regarding symptoms, laboratory results, medication, or treatment.

§07

Demonstration content

Some names, doctors, diagnostic centres, appointments, conversations, prices, reports, and laboratory results shown in the application may be fictional demonstration content.

Demonstration information should not be treated as an active medical record, confirmed appointment, verified healthcare provider, or final laboratory result.

§08

External applications and services

Certain actions may open an external application or service, including:

  • Email applications
  • Telephone dialler
  • Maps applications
  • Web browser
  • Android sharing interface

When you choose to use an external service, that service may process information according to its own privacy policy and terms.

STAR Diagnostics LTD is not responsible for the privacy practices of independent third-party applications or websites.

§09

Internet access

The application may use internet access to open support pages, external links, maps, email services, or remotely hosted content where applicable.

Internet access does not automatically mean that personal or health information is uploaded by STAR Diagnostics LTD.

§10

Permissions

The current version is designed to avoid unnecessary sensitive Android permissions.

It does not require access to your contacts, microphone, camera, SMS messages, call history, or precise location for its principal functionality.

If a future feature requires an additional permission, the app will explain its purpose and request permission through the Android permission system where required.

§11

Data sharing

STAR Diagnostics LTD does not intentionally sell, rent, or trade personal or health information.

The current local-first version does not intentionally share user-entered health information with advertisers, data brokers, or unrelated third parties. Information may only leave the app when:

  • You deliberately use an external sharing action
  • You send an email
  • You initiate a telephone call
  • You open an external service
  • You submit information through a future online feature after receiving an appropriate disclosure
§12

Data retention

Locally stored information remains on your device until:

  • You delete it
  • You clear the app's storage
  • The application removes it as part of normal operation
  • You uninstall the application

If cloud-based services are introduced in the future, this Privacy Policy will be updated to explain server retention and deletion procedures.

§13

Data security

Reasonable technical measures are used to limit unnecessary access to app information.

However, no device, storage method, internet transmission, or electronic system can be guaranteed to be completely secure.

Users should protect their devices with a secure screen lock and avoid sharing sensitive medical information through unsecured channels.

§14

Children's privacy

STAR Diagnostics LTD is primarily intended for adults and general healthcare organisation.

Children should use the application only with the involvement and supervision of a parent or legal guardian.

The app does not knowingly attempt to collect children's information for advertising or profiling.

§15

Emergency situations

The application is not an emergency service. Do not rely on STAR Diagnostics LTD when immediate medical assistance is required.

In an emergency, contact your local emergency services or visit the nearest hospital.

§16

Changes to this Privacy Policy

This Privacy Policy may be updated when:

  • New features are introduced
  • Data-handling practices change
  • Third-party services are added
  • Legal or platform requirements change

The latest version will display an updated "Last updated" date. Continued use of the app after an update indicates acknowledgement of the revised policy.

§17

Contact us

For privacy questions, support requests, or concerns relating to STAR Diagnostics LTD, contact: